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In Fina Tavola we want you to be delighted with your purchase. Our return policy is an “open one.” We honor most return requests.
To request a Return and/or Exchange:
Please contact us directly by email, requesting a Return Authorization Number, no more than thirty (30) days after date of purchase. Please mention your order number from the packing slip in the request. After 30 (thirty) days we only accommodate manufacturer defects, please contact us. Fina Tavola is not responsible for items lost or damaged during return transit. We suggest you ship your return insured and in a traceable manner. We only accept items with the original packaging as we sell new gift items.
What if something’s wrong with my order when it arrives? Please contact us by phone immediately at 305-409-8090.
If you discover that something is wrong after delivery, retain the packing material, since you may need it as evidence to file a freight damage claim. After you have contacted us, we can take steps to resolve the matter.
We cannot accept returns on special orders items such as Sabre Flatware, Garnier Thiebaut special size orders.